Help
Contact & FAQs
We're happy to help, whether it's choosing a suit, finding your size or tracking an order.
Business details
Anu Sahani (Proprietor), trading as KayaKriti
E-23, Dr Ambedkar Cooperative HB Society, Sector 76, Mohali, District SAS Nagar, Punjab 140308, India
GSTIN: 03BTCPS7943E1ZN
Email: support@kayakriti.com · Phone/WhatsApp: +91 98739 33091
Frequently asked questions
Which payment methods do you accept?
UPI, debit and credit cards and net banking, processed securely by PhonePe.
Is Cash on Delivery available?
No. To keep every order quick and secure, all orders are paid online by UPI, cards or net banking, processed by PhonePe Payments.
How much is shipping?
Nothing — shipping is free on every order, anywhere in India. All prices include GST.
When will my order arrive?
Orders are usually dispatched within 1–3 business days, and then take about 3–7 business days to reach you. See Shipping & Delivery.
How do I track my order?
We email you the tracking number when your order ships. You can also check it in My Account.
Can I return or exchange a suit?
Yes. Raise a return or exchange request within 72 hours of delivery; the suit must be unworn, unwashed and with all tags attached. See Returns & Refunds.
Do I need an account to order?
No. You can check out as a guest. With an account you can see all your orders in one place.
How do I care for my suit?
Follow the care label on each suit. Most cotton suits can be hand washed cold, separately; silk, georgette and embroidered suits are best dry cleaned. Iron on the reverse, and dry in shade to keep colours rich.